Refund & Cancellation Policy

Refund Policy

Refunds apply to each payment separately. A refund for one course or class does not affect others you have bought.

1. 7-day cooling-off period
You may cancel a paid item within 7 days of payment for a full refund, provided you have not opened any lesson or attended any live session for that item. Once you open a lesson or attend a live session, the cooling-off right for that item ends.

2. After 7 days
Payments are non-refundable after the 7-day cooling-off period.

3. Live classes
If you cannot attend a live class, you may reschedule once at no charge, provided you tell us before the class starts [confirm notice period]. Missed live classes are not refunded.

4. Bundles
If you bought a pathway as a bundle and are eligible for a refund, we refund the unused items in proportion to the discounted bundle price you paid. Items you have already accessed are not refunded.

5. How refunds are paid
Approved refunds are returned to the original payment method within [X] business days. We cannot refund to a different card or account.

6. Disputes and chargebacks
If you dispute a payment with your bank, access to the item is paused while the dispute is open. Please contact us first; most problems can be resolved faster directly.

7. How to request a refund
Email support@xcapetaxacademy.com with your name, the email on your account and the item you want to cancel.

Prices include applicable taxes; refunds include the tax portion paid.